1. INTRODUCTION
Welcome to the HHE Homes website. By accessing and using our site, you agree to the terms and conditions described below. If you do not agree, we recommend that you do not use our services.
2. USE OF THE SITE
2.1. The HHE website is intended for the sale of home decor items, furniture, and home accessories.
2.2. You must be at least 18 years old to make purchases.
2.3. It is prohibited to use the site for illegal purposes or in ways that may harm HHE or third parties.
3. PRODUCTS AND SPECIFICATIONS
3.1. Product images are for illustrative purposes only. Colors, textures, and finishes may vary slightly depending on your monitor settings or natural variations in materials (such as wood, stone, or fabrics).
3.2. Product availability is subject to stock levels. If an item becomes unavailable after purchase, we will contact you to provide a solution or a full refund.
4. PAYMENTS AND PRICING
4.1. Prices are subject to change without prior notice.
4.2. We accept various secure payment methods. Orders will only be processed after payment confirmation.
5. SHIPPING POLICY
5.1. HHE ships both domestically and internationally.
5.2. The estimated delivery time may vary depending on the destination and logistics conditions.
5.3. We are not responsible for delays caused solely by postal services, shipping carriers, or customs clearance processes.
6. RETURN AND EXCHANGE POLICY
6.1. Customers may request a return or exchange within 7 calendar days of receiving the product, in accordance with consumer protection regulations.
6.2. The product must be in its original packaging, showing no signs of use or assembly, and must be in perfect condition.
6.3. Shipping costs for returns or exchanges are the customer’s responsibility, except in cases of manufacturing defects or errors made by HHE.
7. LIMITATION OF LIABILITY
7.1. HHE is not responsible for the improper use of its products or damages caused by incorrect assembly or installation performed by the customer. We strongly recommend following all installation instructions and weight limits.
7.2. The website may contain links to third-party sites, for which we are not responsible.
8. PRIVACY AND SECURITY
8.1. HHE protects customers' personal data in accordance with current data protection regulations (such as LGPD/GDPR).
8.2. We do not share personal information without consent, except when required by law.
9. CHANGES TO TERMS
9.1. We may update the Terms of Service periodically. The updated version will always be available on the website.
10. CONTACT For any questions or requests, please contact us at: support@hhehomes.com.
Last updated: April 16, 2026